You can contact the list owner by mailing to the “owner” address. For the list ‘firstname.lastname@example.org’ just send your message to ‘email@example.com’. Please state your problem and FORWARD any error message or a list message with your request. Since ezmlm can take care of virtually all request without human intervention, the list owner may read mail only infrequently. Please be patient and remember that in most cases you are asking the list owner to manually do what you could do yourself by e-mail via ezmlm with the information in the error or list message.